Customer Help and Support

Why does my account say I have $0 available?

Please note this article applies to

After making a purchase with humm loan, your Available Limit (the amount you have available to spend) will go to zero, however as repayments are made, your Available Limit will gradually increase.

Your Available Limit may also go to zero if you are in arrears on your account.

Need more help?

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our customer service team will get back to you ASAP.