Can you Help me file a Claim with a Liquidator?

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Can you help me file a claim with a liquidator?
What should I do if a merchant has gone into liquidation and is no longer able to provide the goods or services that I purchased?
What should I do if the merchant has agreed to process a refund that is not under an instalment plan, but I still haven’t received the refund?
Who do I contact about a refund or return for a purchase that is not under an instalment plan?
Why am I being charged for goods or services that I haven’t received?

Please note this article applies to

Unfortunately, we cannot help you file a claim with a liquidator because the claim needs to be filed by the buyer. However, we are happy to provide a copy of your statement that shows the purchase you made with the insolvent merchant partner to support your claim.

Customer Help and Support

Dispute a transaction

Can you help me file a claim with a liquidator?

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