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Merchant Help and Support

Merchant portal

How do I get my own credentials to the merchant portal?

Please note this article applies to

Merchant FAQs

Your store admin can set you up as a humm loan merchant portal user.

Please complete your training before you start using the portal to process purchases for your customers.

Need more help?

Call us

You can contact our call centre during the following times:

Monday - Friday: 9:00am – 6:00pm AEST
Saturday: 9:00am – 5:30pm AEST
Sunday: Closed

Call 1300 328 569

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our merchant service team will get back to you ASAP.

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Important Information

humm loan provided by Once Credit Pty Limited ABN 99 112 310 632, Australian Credit Licence No. 386194. humm loan is provided subject to the Terms & Conditions. Once Credit Pty Limited is a member of humm group.
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