Merchant Help and Support

When is the customer refunded?

Please note this article applies to

A customer’s refund is processed differently depending on which payment method they chose when making the purchase, but in general it takes between 2-5 business days for humm to process the refund.

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You can contact our call centre during the following times:

Monday - Friday: 9:00am – 6:00pm AEST
Saturday: 9:00am – 5:30pm AEST
Sunday: Closed

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